Participant management
We look after your guests before, during and after the event
Customised participant management and support
- Access management, check-in and counter
- All-round carefree package for event organisers
- Many years of experience
Request your free quote now.
We help you with individual participant management
Participant management (guest management) is a central challenge in event organisation and can make a significant contribution to the success of an event.
The tasks involved in attendee management are many and varied. Guests must be invited and the event publicised. Visa enquiries, hotel bookings, directions. Registration systems, a website and a conference office need to be set up as a central point of contact. Participants need to be looked after before, during and after the event. Organisers need a lot of know-how and resources for this.
As an experienced event agency, mcc can pass on this expertise and resources to its customers. – For your success!
- Participant management & support
- Planning & project management
- Payment management
- Marketing
- Websites & Apps
Participant management before the event
mcc offers you the handling of the participant logistics and is happy to take over the communication with the participants. In addition to publicising the event by sending out a save-the-date, mcc also provides individual invitations to your event and looks after the participants from the very first contact.
As a central point of contact, we provide the conference office if required and create an event website including a registration system for participant registration, fill it with content and are also happy to take over communication in social media. Our tasks also include the bookkeeping of registrations as well as hotel room management.
We are your guests’ point of contact for all questions and problems. Shortly before the event, we provide name badges and prepare all the necessary participant documents.
- Customised participant management and support
- Announcement, invitation / save the date
- Website, registration system and registration
- Payment management
- Name badges / participant documents
- Hotel room management
Participant management during the event
When it comes to participant management during the event, we are the first point of contact for your participants at check-in. Here we are happy to shine for our customers with a friendly welcome, briefing about the event rooms and procedures.
At the counter, we take care of all the participants’ wishes and are prepared for many things thanks to our many years of experience. Broken shoelace, flat battery? No problem! Taxi to the airport? On the way!
Our team also provides rapid assistance in the event of technical problems in order to provide participants with the best possible results.
mcc is committed to making the participants’ stay as pleasant and unforgettable as possible and to leaving a positive and lasting impression on behalf of our client.
- Conference office
- On-site support for guests
- Access management
- Check-in and counter
- Solving technical problems
Participant management after the event
After the event is often before the event. We make sure that you stay in the minds of the participants by creating surveys, distributing event materials such as pictures, videos or proceedings and staying in contact with the participants.
- Provision of conference materials
- Conducting surveys
- Announcements of the next event
As a full-service agency, we support our clients in all event and convention organisation processes
Exhibition Organisation
- Creating trade fair concepts, exhibitor acquisition (contract drafting, support and billing)
- Trade fair planning in cooperation with experienced booth builders
- Producing graphics for the booth
- Creating a exhibitor guide
- Supporting exhibitors at the venue
Planning & Project Management
- Drafting events budgets, timescale and space planning
- Conference location, catering, and dinner location selection
- Gathering offers and awarding contracts in accordance with German government procedures for public institutions
- External service providers & partners coordination
- Performance control
Marketing
- Creating an event identity
- Promoting the event through mass email
- Participant and sponsor promotion
- Advertising your event in up-to-date databases
- Exploitation of social media platforms
Websites & Apps
- Custom website & app creation
- Provision of registration systems including billing
- Integrated event apps
- Content hosting & technical support
- Performance control & optimisation
These clients put their trust in us
Get a free quote or ask for more information!
"*" indicates required fields