Booking and cancellation conditions

Please register for the event you are interested in latest four weeks before its scheduled date to help us plan the event. You will be sent a written confirmation of your registration, which constitutes the registration agreement, as well as a digital invoice. In events of limited group size, registrations will be assigned in the order of receipt. If an event is already fully booked, we will inform you about any available replacement dates.

Collection and Processing of Data
With your registration, you consent to the collection and electronic storing of your personal data. We will treat your personal data confidentially and process it solely for the purpose of organizing the events of our clients in accordance with applicable data protection regulations. You have the right to withdraw your consent to the collection and processing of your data at any time.

Event Fees
The event fees are usually tax exempt in accordance with Sect. 4 Nr. 22a UStG and typically include the costs for organizing the event itself as well as the documents and catering during the event (beverages during breaks and lunch). Evening events are subject to value-added tax and will be listed separately on the invoice.

Cancellation Policy
All cancellations must be made in writing, by email. No cancellation fees apply up to four weeks before the scheduled start of the event.

If we receive your cancellation up to one week before the scheduled start of the event, we will charge cancellation fees of 50% of the total amount. The full amount will be charged in the case of cancellations after that point. Alternatively, you can nominate a different attendee in your place.

Cancelled Events
We reserve the right to cancel scheduled events if the required number of attendants is not met or in cases of force majeure. In these cases, the event will be rescheduled to an alternate date if possible. Should this not be possible, you are entitled to cancel your registration free of charge. Any attendance fees already paid will be reimbursed. Any claims to a reimbursement of travel or accommodation costs or loss of working hours are excluded.